These Terms of Service govern your use of the KAEVO website and online store. By accessing our site or placing an order, you agree to these terms. If you do not agree, please do not use our services.

Use of the website

You may use our website for lawful purposes only. You agree not to misuse the site, attempt unauthorised access, interfere with its operation, or use it in any way that could harm KAEVO, our customers, or third parties.

Products and orders

KAEVO is sold by the tray. Product descriptions, imagery, and pricing are subject to change without notice. We reserve the right to limit quantities, refuse orders, or cancel orders that appear fraudulent or placed in error.

An order confirmation email does not constitute acceptance of your order. Acceptance occurs when we dispatch the product or otherwise confirm fulfilment.

Pricing and payment

All prices are shown in the currency indicated at checkout and include applicable taxes unless stated otherwise. Payment is processed securely through our e-commerce platform. You are responsible for providing accurate billing and delivery information.

Corporate insider pricing

Insider discounts are available to employees of eligible charter partner firms who authenticate with an approved corporate email domain. KAEVO reserves the right to verify eligibility and revoke discount access if terms are misused.

Subscriptions

Where subscription options are offered, billing frequency, delivery schedule, and cancellation terms are presented at checkout. By subscribing, you authorise recurring charges until you cancel in accordance with those terms.

Intellectual property

All content on this website - including logos, copy, imagery, and design - is owned by or licensed to KAEVO and protected by applicable intellectual property laws. You may not reproduce, distribute, or exploit our content without prior written permission.

Limitation of liability

To the fullest extent permitted by law, KAEVO is not liable for indirect, incidental, or consequential damages arising from your use of the website or products. Our total liability for any claim related to an order is limited to the amount you paid for that order.

Governing law

These terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the exclusive jurisdiction of the courts of South Africa, unless otherwise required by applicable consumer protection law.

Changes to these terms

We may update these terms from time to time. The date at the top of this page reflects the latest revision. Your continued use of the website after changes constitutes acceptance of the updated terms.

Contact

For questions about these terms, visit our contact page or reach out via Instagram @kaevocoffee.